Information & tips
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Check out our information about the villas or read personal tips and local secrets for an unforgettable holiday on the Costa Brava. Simply choose your topic below.
On vacation
Frequently asked questions
Can't find your question, or do you have another one? Please get in touch with us.
Is booking with BONVIDA reliable?
Yes. BONVIDA has been renting out vacation villas on the Costa Brava for more than 20 years and is permanently based there. We know our villas and the owners personally and are directly reachable before, during, and after your vacation.
So you are not booking through an anonymous platform, but with an experienced and locally based rental organization with its own office in the center of Empuriabrava.
Do you want to see more about us first? Then check out our Facebook and Instagram pages, where we regularly share photos, news, and stories from the Costa Brava. You can also view the experiences and reviews of other guests online.
Many of our guests return to us regularly. We are proud of that, and for us, it might be the best proof of trust.
Are you still in doubt or have questions before booking? Feel free to call or WhatsApp us. We are happy to get to know you personally.
How do I book a holiday villa with BONVIDA?
Have you found a holiday villa that suits you? Then you can easily and securely reserve it online via our website. The availability in our calendar is always up-to-date, so you can immediately see if your favorite villa is still available for the desired period.
After placing your reservation, you will immediately receive a confirmation by email. This way, you know that your reservation has been successfully received by us.
We will then personally check your reservation. After that, you will receive the final booking confirmation from us, including all the details of your stay, payment information, and further practical information.
Do you have a question before or after making a reservation? Please feel free to contact us. We are happy to assist you personally.
How much do I need to pay in advance?
After your reservation, you will first receive your booking confirmation from us. Then you pay the rental amount in three parts, so you don't have to pay the entire amount in advance at once.
- Within 7 days of your reservation: approximately 30 to 35% of the rental amount.
- No later than 8 weeks before arrival: again approximately 30 to 35% of the rental amount.
- Upon arrival: the remaining amount.
You pay the first and second deposit by bank transfer. The last part is paid upon arrival and can be done by card or cash.
The exact amounts and payment dates are always clearly stated on your booking confirmation. This way, you know exactly what to expect from the moment of booking.
More information can be found on our page Booking & Payment.
Who will welcome me in Spain?
Upon arrival, you will be personally welcomed by us. No key box or unknown intermediary, just a personal welcome as soon as you arrive in Spain.
The key handover usually takes place at our holiday office in Empuriabrava. There we welcome you, provide you with the keys, and give you all the information you need for a great start to your holiday.
During your stay, we remain your direct point of contact. Do you have a question, is there an issue with the villa, or do you need help with something? You can contact us directly.
We live and work permanently all year round on the Costa Brava, close to your holiday villa. This way, we are always nearby when you need us.